Difference between revisions of "Support"

From Frozenbyte Wiki
Jump to: navigation, search
(adding the first Support page)
 
(controller issues and generic help)
 
Line 17: Line 17:
 
* [https://www.playstationtrophies.org/forum/topic/316663-trine-4-the-nightmare-prince-~-collectibles-guide/ PlayStation Trophies Collectibles Guide]
 
* [https://www.playstationtrophies.org/forum/topic/316663-trine-4-the-nightmare-prince-~-collectibles-guide/ PlayStation Trophies Collectibles Guide]
 
* [https://steamcommunity.com/app/690640/guides/ Community Hub on Steam]
 
* [https://steamcommunity.com/app/690640/guides/ Community Hub on Steam]
 +
 +
== General support ==
 +
 +
=== PC controller issues ===
 +
 +
Sometimes game controllers on PC can behave in erratic ways. Most games, including the Trine series, support Xbox and PlayStation controllers and a variety of "generic" controllers. However certain controllers may have special purposes or other issues. Here's a few tips if you're having controller trouble on any Frozenbyte game, especially the Trine series.
 +
 +
# Try [https://github.com/x360ce/x360ce Xbox 360 Controller Emulator] for a generic solution to all controller problems
 +
# Steam also has some controller/gamepad functionality/remapping/emulation possibilities (and even some default behaviour), please consult their own support/help
 +
# If you have a [https://www.gamesir.hk/products/t4k GameSir gamepad such as the T4 Kaleid], take note of its features, such as "you can change to the PC mode by holding the X+Home buttons for 2s".
 +
# Remember to restart the game if you do any changes and have the game running at the same time, a restart may be needed for the game to recognize your changes

Latest revision as of 16:17, 10 October 2023

Here we offer a knowledge base of support for some of our games.

Old games (e.g. Shadowgrounds) will be moved here at some point in the future.


Trine 5

Please see the Trine 5 Support page.


Trine 4

Coming soon.

In the meantime please see e.g.

General support

PC controller issues

Sometimes game controllers on PC can behave in erratic ways. Most games, including the Trine series, support Xbox and PlayStation controllers and a variety of "generic" controllers. However certain controllers may have special purposes or other issues. Here's a few tips if you're having controller trouble on any Frozenbyte game, especially the Trine series.

  1. Try Xbox 360 Controller Emulator for a generic solution to all controller problems
  2. Steam also has some controller/gamepad functionality/remapping/emulation possibilities (and even some default behaviour), please consult their own support/help
  3. If you have a GameSir gamepad such as the T4 Kaleid, take note of its features, such as "you can change to the PC mode by holding the X+Home buttons for 2s".
  4. Remember to restart the game if you do any changes and have the game running at the same time, a restart may be needed for the game to recognize your changes